Privacy Policy

Information you give us. When you email, call or text us, we receive your name, contact details and anything you choose to include in your message.

Information collected automatically. Like most websites, our hosting provider records technical information when you visit, such as your IP address, browser type, device type, pages viewed, referring site and the date and time of your visit. We use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies to collect information such as pages viewed, time spent on the Site and general location derived from your IP address. You can opt out using the Google Analytics Opt-out Browser Add-on. We do not use advertising tools.

Third-party features. Our Contact page displays an embedded Google Map. When that page loads, Google may collect your IP address and set cookies under Google's own privacy policy at policies.google.com/privacy. Links to our social media pages (LinkedIn, Instagram, Facebook, X and GitHub) take you to sites governed by their own policies.

We do not offer user accounts, take payments or run a newsletter through the Site.

We use information to respond to your inquiries, provide and discuss our services, operate, secure and improve the Site, and comply with legal obligations. We do not sell your personal information, and we do not share it for targeted advertising.

We share information only with service providers that help us run the Site and our business, such as our hosting providers (Digital Ocean, Google Cloud Storage, Netlify and Amazon Web Services [AWS]), our workspace and email provider (Google Workspace) and our analytics provider (Google Analytics), and only for those purposes. We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a merger, sale or reorganization of our business.

The Site uses cookies set by Google Analytics, as described above, and does not otherwise set its own cookies. Third-party features such as the embedded Google Map may set their own cookies. You can block or delete cookies in your browser settings. Our Site does not currently respond to browser "Do Not Track" signals because no common industry standard for them exists as of August 05, 2022.

We keep inquiry correspondence for as long as needed to respond and maintain business records, generally no longer than 3 years unless a longer period is required by law. Server logs are retained for 90 days.

The Site is served over encrypted HTTPS connections. We use reasonable administrative and technical safeguards to protect information, but no method of transmission or storage is completely secure.

You may ask us to access, correct or delete personal information you have provided by emailing contact@ark-am.com with the subject line "Privacy Request." We will verify your request and respond within 45 days. Residents of states with consumer privacy laws may have additional rights under those laws, and we will honor them where they apply.

The Site is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us immediately to delete all the relevant data.

We may update this policy from time to time. We will post the revised version on this page and update the effective date above.